Privacy Policy

1. Introduction

Success Alchemists Business Coaching Pvt Ltd ("we," "us," "our"), a company headquartered in Pune, India, operates the website success-alchemists.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services. For more about our company, visit success-alchemists.com.

2. Information We Collect

  • Information you provide directly: name, email address, phone number, company name, and any details submitted through contact forms, webinar registrations, or consultation bookings.
  • Automatically collected information: IP address, browser type, device information, and browsing behavior via cookies and similar technologies.
  • Third-party information: data received from third-party platforms, such as CRM or email marketing tools, when you interact with our campaigns.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide coaching/consulting services, including our Webinars & Basecamps
  • Send newsletters, webinar & basecamp invitations, and marketing communications (with opt-out options)
  • Improve our website and services through analytics
  • Comply with legal obligations

4. Cookies and Analytics

Our Site uses cookies and similar technologies, including analytics and marketing tools, to understand site usage and deliver relevant advertising. You can manage cookie preferences through your browser settings or any cookie consent banner on the Site.

5. Payments

Payments made in connection with our services are processed by Razorpay, a third-party payment gateway. We do not store your payment card or bank details on our servers. Razorpay's handling of your payment information is governed by its own privacy policy.

6. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service providers who help operate our business (e.g., email platforms, scheduling tools, analytics providers, Razorpay for payment processing)
  • Legal authorities, if required by law

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at info@success-alchemists.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your information, though no method of transmission is 100% secure.

10. Third-Party Links

Our Site may contain links to third-party websites, including Razorpay. We are not responsible for their privacy practices.

11. Children's Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect data from minors.

12. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by the laws of India.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

Success Alchemists Business Coaching Pvt Ltd
info@success-alchemists.com
Pune, India